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The casino requested that the complaint be reopened, and after further discussion with the player, it was determined that they intentionally bet more than the maximum allowed. The player from Switzerland had a confirmed withdrawal pending for szesnascie days. The player was eventually asked to provide a new IBAN and resubmit documents, leading owo nye spill further delays. The issue państwa resolved when the player received the money after 22 days, albeit slightly less than expected due owo possible exchange rates or fees. The complaint was marked as resolved after the player confirmed receipt of funds. The casino’s Safety Index, derived from these findings, provides a score reflecting przez internet casino’s safety and fairness.

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